Windows Mixed Reality Manual Software Download
Windows Mixed Reality (WMR) is gaining traction in the VR world, offering up a comfortable variety of headsets along with motion controllers that don't require extra outside sensors. To get started with WMR, your Windows 10 PC might require some extra software. Unfortunately, some people are having issues downloading said software. Let's take a look at how to get things resolved.
Windows Mixed Reality requires a compatible Windows 10 PC and headset, plus the Windows 10 Fall Creators Update; PC requirements may vary for available apps and content. Spatial audio requires connecting headphones to the Windows Mixed Reality headset. Mar 07, 2018 When I do the download process it says my computer is ok but stops if no headset before the download is started, as far as I can tell. I did look at your model headset when I was shopping but I think I noticed it does not have any forward facing cameras. I was thinking that would be something I would want, especially for mixed reality. HP Windows Mixed Reality Headset. Choose a different product series, - Add this product to My Dashboard. This product has been added to your dashboard. Manual warranty check. Required fields. Country/Region of purchase.
How to fix a Windows Mixed Reality failed software download
If your PC is completely up to date, you might already have the WMR software installed. This includes the Windows Mixed Reality Portal that is your gateway to the Cliff House, apps, games, and SteamVR. If you plug in your headset and you see a prompt to download software, you might see this specific issue. The download will appear to finish up, but a prompt saying 'We couldn't download the Mixed Reality software' will pop up. Here are some potential fixes.
Check your internet connection
Not only must you be connected to the internet (that's a no-brainer but it's good to check), having a metered connection set up could be causing issues. Here's how to turn off your metered connection to install the update properly:
- Right-click the Start button.
Click Settings.
- Click Network & Internet.
Click Status.
- Click Change connection properties.
Click the switch below 'Set as metered connection' so that it turns Off.
To re-enable the metered connection, just repeat the same steps above so that the switch turns to On.
Check for Windows 10 updates
If your PC isn't running the latest version of Windows 10, the WMR software might throw the error. Here's how to ensure your PC is up to date:
- Right-click the Start button.
- Click Settings.
Click Update & Security.
- Click Windows Update.
Click Install now or Check for updates depending on what's displayed.
Any potential updates should now be installed.
Check your Windows system files
Having one (or more) Windows system files that are corrupt could be causing problems with the WMR software download. Here's how to check and repair:
- Right-click the Start button.
- Click Search.
Type cmd.
- Right-click Command Prompt.
- Click Run as administrator.
Type sfc /scannow and hit Enter on your keyboard.
Your Windows system files will now be scanned. If anything corrupt is found, the file(s) will be re-installed properly.
More resources
For additional help with WMR, be sure to check out our ultimate guide!
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We're back with another exciting episode of the Windows Central Podcast, and this week, Zac Bowden and Daniel Rubino check out the most recent build of Windows 10 20H1 before discussing Qualcomm's new Snapdragon 7c and 8c processors and other announcements from the Qualcomm Snapdragon Summit.
-->Launch Mixed Reality Portal
After you plug in your Windows Mixed Reality headset and the driver installs successfully, the Mixed Reality Portal (MRP) will automatically launch on your Desktop. If this does not happen automatically, you can always launch Mixed Reality portal from the Start menu (Start > Mixed Reality Portal). Once the portal has launched, click Get Started
Download Windows Mixed Reality
Windows Mixed Reality is approximately 1GB in size, and your download times will vary depending on your internet connection. If you hit a message that says 'We couldn't download the Mixed Reality software', please view the troubleshooting steps.
Review and Accept Terms and Conditions
To continue with setup you must have 2GB of free space on your PC. Review and press I Agree to the terms and conditions to continue
Compatibility check
Next up is the compatible check. MRP will check to confirm that your PC is compatible with mixed reality. Green checks mean your PC passed the required item! Orange triangles mean that there may be issues with your PC for the given requirement. If you encounter issues, you may need to troubleshoot or upgrade your PC. Red X's mean your PC does not meet the requirements for the specified item.
Getting ready
Windows Mixed Reality Manual software download, free
You will see a 'Getting ready to set you up' message on your screen with a spinning icon. This should only take a few moments: